EDUCATION SESSION 2
OPERATIONAL GOLD:
Achieving Excellence in Recreation Center Management
Recreation centers are vital community hubs, offering services ranging from fitness and wellness to social and cultural programs. But what truly defines a high-performing recreation center? This session delves into key success metrics, what they are, why they vary for different audiences, and, most importantly, how you can express the success of your recreation center.
Meet the Speakers
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Jenna Katsaros
Facility Performance Advisor, Former Recreation Superintendent
Jenna brings experience from both sides of the hiring table, progressing from recreation research specialist to superintendent throughout her 15-year career with the City of Aurora, CO. Now as a recreation center Facility Performance Advisor, she connects with park and recreation professionals nationwide, conducts research on operational performance, and maintains an extensive database of facility performance data.
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Chris Smith
Director, Grapevine Parks & Rec
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Trent Kelley
Deputy Director, Grapevine Parks & Rec
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Mariah Wallace
Recreation Supervisor, Grapevine Parks & Rec